365 Fitness Club
At 365 Fitness Club, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our social media platforms, submit enquiries, or engage with our advertising campaigns on platforms such as Facebook and Instagram.
Information We Collect
We may collect personal information, including:
- Full name
- Phone number
- Email address
- Date of birth
- Membership information
- Billing or payment details
- Emergency contact details
- Health or fitness information voluntarily provided by you
- Website usage data and online activity
When you interact with our website or advertisements, we may also collect technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Advertising engagement data
How We Collect Information
We may collect your information when you:
- Submit an enquiry form
- Join or enquire about memberships
- Subscribe to newsletters or promotions
- Contact us via phone, email, website, Facebook, or Instagram
- Participate in competitions or promotions
- Visit our website
- Interact with our Facebook or Instagram advertisements
Facebook & Instagram Advertising
365 Fitness Club may use Facebook, Instagram, and Meta advertising services to promote our gym, services, and special offers.
These platforms may use cookies, tracking pixels, and similar technologies to collect data about your interactions with our website and advertisements. This information may be used to:
- Measure advertising performance
- Improve marketing campaigns
- Deliver targeted advertisements
- Create custom or lookalike audiences
By using our website, you consent to the use of these technologies where permitted by law.
You can manage your advertising preferences through your Facebook, Instagram, or browser privacy settings.
Use of Cookies
Our website may use cookies and analytics tools to improve user experience and understand website traffic.
Cookies help us:
- Analyse website performance
- Remember user preferences
- Improve website functionality
- Deliver relevant advertisements
You may disable cookies through your web browser settings, however some website functions may not operate correctly.
How We Use Your Information
We may use your information to:
- Respond to enquiries
- Manage memberships and services
- Provide customer support
- Send updates, promotions, and offers
- Improve our gym services and website
- Conduct marketing and advertising activities
- Comply with legal obligations
We will only use your information for purposes reasonably related to our business operations.
Disclosure of Information
We may disclose personal information to:
- Service providers and contractors
- Payment processors
- Marketing and advertising platforms
- Website and IT service providers
- Government or legal authorities where required by law
We do not sell your personal information to third parties.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we strive to protect your information, no online transmission or electronic storage system can be guaranteed to be completely secure.
Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary.
To make a request, please contact us using the details below.
Third-Party Links
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
365 Fitness Club may update this Privacy Policy from time to time. Any updates will be published on our website.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
365 Fitness Club
Bray Park, Queensland, Australia
Email: manager@365fitnessgym.com.au
Phone: 0434 321 56
By submitting this forms on our website and social media platforms, you consent to 365 Fitness Club contacting you regarding memberships, promotions, and fitness services.